FAQs: Frequently Asked Questions

How often do bills come out?

Every TWO Months.

When are they due?

Always on the 25^th of the month the bill was received.

Why do I have an extra charge?

Extra charges are the result of extra water use. It could be in summer your yard or garden got watered more, or you could have a leak. In summer look for a green spot in the yard. In winter check that your pipes didn’t freeze anywhere in a cold snap. Call us, we can help.